Question:
Am I using the correct TAFE NSW username and/or password?
- If you can see the Wi-Fi symbol on your device for the TAFE NSW Wi-Fi network, your account is OK.
- If the Wi-Fi symbol doesn't appear, check that your username is in the correct format.
for students
firstname.lastname@studytafensw.edu.au
for staff
firstname.lastname@tafensw.edu.au
If you are still using your initial enrolment password, it may have expired.
Test whether you have an incorrect, outdated or expired TAFE NSW username and password by logging onto a TAFE PC or Mac on campus.
- If you are able to log on successfully then there is no issue with your username and password. Check out our other troubleshooting tips in the Wi-Fi Support Guide
- If you are unable to log on successfully you may be able to reset your password by going to my.tafensw.edu.au and following the prompts. Alternatively, you can contact IT support Services on 131 601. Student Administration Office and library staff may also be able to reset your password.
- Please note that there may be a delay before your new password syncs across all TAFE NSW applications.
