Answered By: Barbara
Last Updated: Jul 15, 2025     Views: 14

Question:
Why won't my downloaded standard open? I only see the first page, and succeeding pages says, "This page is protected..."?

If your downloaded standard is not opening and displays the message, “This page is protected…,”  
This is because you are opening the standard within the web browser. Do not open the document directly from the “Downloads dialog box”, as browsers are unable to display the content.

To access, please follow these instructions:
1. Ensure that you have installed one of the supported PDF readers - Adobe Acrobat, or PDF-XChange.
2.  Go to the Downloads folder on your local drive in your computer.
3. Open the standard using one of the supported PDF readers.

Students can download supported PDF readers for their device via the following sites: (sourced from i2i SAI Global site)

More information on disabling the Global Object Security Policy (GOSP) via this site - Disabling Global Object Security Policy

For Help and information about Standards Online, visit https://tafensw.libguides.com/standardsonlinesupport